Support

Frequently Asked Questions

Everything you need to know about SilverCircle Connections.

Membership Plans at a Glance

Free
$0
Always free · Browse & create profile
Silver Premium
$19.99
per month · 50 profile unlocks/week
Silver Unlimited
$34.99
per month · Unlimited access & messaging

Getting Started

SilverCircle is designed exclusively for adults 55 years of age and older in the United States. We welcome widowed, divorced, retired, and companionship-seeking individuals who are looking for meaningful, respectful relationships.

Yes! Creating a profile and browsing member cards is completely free. You can see names, ages, locations, and a preview of interests without any payment. Paid memberships unlock full profiles, bios, and messaging features.

Most members complete their basic profile in about 5-10 minutes. You can always come back later to add more details, a longer bio, and additional interests.

Yes! You can browse member cards without creating an account. However, creating a free account lets you save your preferences and track profiles you're interested in.

Privacy & Safety

Absolutely. Your last name, email address, phone number, and full contact details are never displayed to other members without your explicit consent. We take your privacy very seriously.

We review profiles and moderate the community. We also publish clear safety guidelines about common warning signs. If you ever feel uncomfortable, you can report any member immediately using our Report a Concern feature.

Yes. You can block and report any member at any time from their profile page. Our moderation team reviews all reports within 24 hours.

Yes. All payments are processed by Stripe, one of the world's leading payment security companies. SilverCircle never stores, sees, or has access to your full card details.

Membership & Billing

Silver Premium ($19.99/month) includes up to 50 full profile unlocks per rolling 7-day period, expanded bios and profile photos, unlimited favorites, compatibility highlights, and access to all search filters.

Silver Unlimited ($34.99/month) includes everything in Silver Premium plus unlimited profile access, unlimited messaging, priority profile visibility, see who viewed your profile, a premium member badge, and full compatibility insights.

Yes, you can cancel at any time from your Membership & Billing page. Your access continues until the end of your current billing period.

Please review our Refund & Cancellation Policy for full details. We evaluate refund requests on a case-by-case basis.

Using SilverCircle

Silver Premium members can unlock up to 50 full profiles per 7-day period. Silver Unlimited members can unlock any number of profiles without restriction. Once you unlock a profile, it remains accessible in your unlocked list.

Messaging is available exclusively for Silver Unlimited members. Silver Premium and Free members can see the messaging interface but cannot send messages until upgrading.

Click the "Save to Favorites" button on any member's profile card or detail page. Your favorites are stored in your account and accessible any time from your dashboard.

Yes. You can edit your profile at any time from your dashboard. You can also request account deletion by visiting our Data Deletion Request page.

Still have questions?

Our support team is happy to help. We typically respond within 2 business days.

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